1. Introduction

Welcome, and we are glad to see you are making use of our service! What you are interacting with is a state-of-the-art generative Q&A AI chatbot, specialized in the domain of credit cards in Hong Kong. Our primary audience is the dedicated professionals in financial institutions who craft credit card rewards and offers, although consumers may also find it informative.

This site serves primarily as a platform for research and exploration, as we delve into the potential of leading-edge generative AI in this domain. Our mission is to empower the dedicated professionals who design credit card rewards and offers, to help them better understand their customers and design better products.

2. Technology under the hood

Our technology leverages the power of GPT-4 models, which are trained to have a contextual understanding of credit cards in Hong Kong. Depending on the complexity of the question and the setting of our research parameters, we toggle between GPT-4 and other different LLMs. If you are interested in engaging with the GPT-4 model and our custom knowledge base in its maximum context, for tasks requiring more advanced reasoning capabilities, e.g. for creating an internal query tool, please reach out to us.

3. How to use it

Generative AI models like ours excel when given ample context, so detailed, specific queries often yield the most informative responses. Instead of posing a broad question such as "Which card is best for shopping offers", consider providing more specifics, like: "Could you elaborate on the shopping or dining offers available at Location X with card from Bank A?" This technique of providing rich context allows the chatbot to retrieve pertinent information and apply logical analysis for tasks such as comparing offers. The chatbot is designed to remember roughly the last 10 interactions (depending on our research settings), including responses it has generated. If you feel the chatbot is not meeting your expectations, consider reloading the page and posing a fresh, context-rich question. This clears the interactions and may yield better responses.

4. Privacy Policy

We are committed to respecting your privacy. We do not store your personal data, but we do utilize cookies to deliver an enhanced user experience. The information that you provide while using the service is utilized solely to enhance the accuracy of our AI model and for debugging purposes. We do not share this data with any third parties.

5. Limitations and Disclaimer

While we strive to provide accurate and current information, we cannot guarantee the correctness, completeness, or suitability of the content provided by our chatbot. In fact, the bot can often generate inacurrate answers that seem accurate as with all generative AI systems. We recommend always checking the websites of the respective banks or credit card issuers for the most up-to-date and specific details.

6. Changes to these Terms of Service

We reserve the right to update or change our Terms of Service at any time. Your continued use of the service after we post any modifications to the Terms of Service will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms of Service.